Current release — known limitations
The sharp edges to brief your team on, each with its workaround. One page, kept current — check here before raising a fault.
| Limitation | What you’ll see | Workaround | More detail |
|---|---|---|---|
| In-app SharePoint import and export-back are coming soon | The “Import from SharePoint” tab appears on “Document Ingestion”; when connected it shows “SharePoint import — coming soon” | Download the files from SharePoint and upload them directly — same pipeline, same rules | Features — SharePoint |
| Audio and video are not screened in a standard deployment | Media files upload but are never transcribed, detected, or redacted | Never treat a media file as reviewed or safe to release; handle transcription outside Veil | Features — ingestion |
| Standalone image files are rejected at upload | “Unsupported file type — supported: PDF, Word, Excel, PowerPoint, email (.eml/.msg), text.” | Scan or convert images to PDF — PDFs are read through OCR as normal | FAQ — upload errors |
| PST and ZIP archives are not expanded | Rejected at upload; an archive attached to an email becomes its own child document marked “Error” | Export emails as EML/MSG; extract archives and upload the files individually | Features — ingestion |
| The training video series is in production | Every episode on the Videos page shows “Coming soon” | Each episode’s full narration is readable now — use the transcripts and the written modules | Training modules |
| This site’s checklists and quiz progress are per-browser | Ticks and quiz passes live in your browser only — they don’t follow you between devices and aren’t visible to your coordinator | Coordinators: record completions on the printable sign-off sheet | Trainer kit |
Note: limitations disappear as releases land. If something on this page looks out of date against your instance, tell your Administrator so the site gets updated.